Client Satisfaction is a priority for our translation agency. We know every project requires the best resources to successfully achieve the best results.
Now ieb’s offering an exclusive service for your companies’ special projects. Companies will now have a team exclusively dedicated to their projects: ieb Task Force.
ieb Task Force offers:
- A detailed analysis of the task at hand and its requirements.
- The organization of the best team of professionals needed for success.
- Permanent communication with your exclusive Project Director.
- Improved efficiency guaranteed thanks to specific CAT tools.
- On-time deliveries. ISO Quality ensured.
- Competitive rates.
- Available all year round.
Much more than a team.
“Special Projects groups do not only work together – they’re like a well-oiled machine, trained by ieb staff and our clients’ representatives to deliver the best service possible,” said Nancy Cortell, ieb Commercial Director.
This service is available for long term projects, but it’s also great to tackle urgent requests. “Within 45 minutes after reception of a task, ieb Task Force establishes all necessary steps to deliver optimum quality translations. It can do so thanks to its PMs and the constant backup of its Quality Control team”, she further explained.
Translation is allocated to small groups of translators and editors with the knowledge and experience required for the task at hand, verified by their academic history and validated by our own meticulous selection process. The Special Project will also have constant support from our in-house Department of Quality Control. Our QC Department has a three-tier system with one more control step than what’s usually offered in the Market.
The Task Force team will be in constant contact with the client. “All client feedbacks and thoughts are invaluable to ieb Task Force. Abiding by the client’s requirements is our mission,” assured us Cortell, and then she added “ieb guarantees to allocate the best tools and resources at your service to deliver a quality product, from beginning to end, implementing all the good practices of customer service, according to the ISO 17100 standards and other international requirements, and using the best translation tools and technology in our hands to ensure a timely delivery and optimum quality.”
Get your free quote HERE.