Quality and Confidentiality Policies
IEB Translation Services
QUALITY POLICY
IEB Translation Services is a company specialized in translation and proofreading in the main European and world languages (Arabic, Chinese, German, French, English, Italian, Spanish, Russian, Portuguese, etc.). Our main fields of expertise include legal, medical and pharmaceutical areas, as well as finance and business.
As an integral translation service company, our role is to help other companies to communicate with culturally different markets, by transmitting the concepts and ideas of their brands, corporate identity, products and/or services, with a clear purpose: to increase their sales abroad and improve their communication with the target audience of those translations.
IEB Translation Services has the mission of offering quality translation services that are an authentic reflection of the expectations of each client. Its Management has undertaken the commitment to implement a Quality Management System, based on the ISO 9001 and ISO 17100 international standards specific for translation services.
Our Quality Policy is based on the following principles, which constitute the main lines of our business strategy:
- The satisfaction of our clients, by providing them with a high-quality product and services that suit their needs and expectations.
- The search for continuous improvement in our work processes and technical means.
- The retention of a highly specialized human team, aware of their roles and responsibilities, to ensure compliance with the requirements of our customers and other interested parties as well as the legal requirements applicable to our activity.
The implementation of this Policy requires the active integration of the entire IEB Translation ServicesFor this reason, the directors prioritize the motivation and training of collaborators within their professional careers and the enhancement of their teamwork attitudes, giving them the necessary responsibilities and powers.
Our quality policy is constantly evolving together with the company; therefore, it is reviewed for continuous adjustment and notified to all interested parties.
V.06.2019 june 24, 2019 Address
CONFIDENTIALITY POLICY
IEB protects confidentiality of all your documents throughout every step in the translation process. Our company complies with the European Legislation GDPR – General Data Protection Regulation
Success Cases
Ralph Jonathan
Account Manager @Approved Lingo
“I am writing to express my desire to continue our already established partnership with your company for all our translation needs. Your company has always provided us with excellent and reliable translation services, and we would like to continue working with you at Approved Lingo.”
Juliette Siegfried, MPH
Director ServingMed
“I have had the pleasure of working with Nancy Cortell and IEB Global for many years as translators of medical articles from English into Spanish (EU). IEB’s project managers are responsive and they always deliver on time, affordable, and accurate translations. My clients, mostly healthcare professionals from Spain, are very happy with their work. I will continue to turn to IEB Global for my EN > ES medical translation needs.”
Evangelina Menghini
Responsable de Comunicación Vetanco
«IEB Translation services knows how to meet our needs in technical and scientific translations for all our branches around the world by providing with excellent linguistic quality and very expedited times of response. Our internal processes have been simplified since we started working with IEB translation services.”
Angelica Dahlström
Senior Project Manager | Snabböversättare
“I’ve always had a good experience with you and your project managers. Friendly, professional, and great translationsJ Not a bad word to say!”
Daniel Rojas
Language Lead Lionbridge
“The first thing I noticed about IEB was that there were never issues with the linguistic aspect, translations have been consistently good. There is a strong command of both languages. PM are always responsive and very effective. We are very happy to have IEB in our teams of agencies.”
